If you are booking a flight with the Air Mauritius for your next travel, the Air Mauritius Colombo Office in Sri Lanka is the one-stop shop to get expert guidance. The trained staff present there is happy to help you choose the best seats, including ones with extra legroom, and even guide you to special deals that suit your needs.
They can also show you how to easily download your boarding passes online, so you don’t have to waste time at the airport. So, whether you are looking for info on amenities, rules, or anything else, the team has the answer to all your questions. Their advice will surely make your trip planning easier.
Just reach out to them, inform them about your plans, and they will take care of the rest!
Air Mauritius Office in Colombo, Sri Lanka Address, Phone, Email and Customer Service
Before visiting the Air Mauritius Office in Colombo, you need to know some important details to avoid any confusion. It is always good to have the correct address and contact details so you can reach out easily. Here’s the information you need to get in touch with them:
| Office Address | Air Mauritius Colombo Office Located at Ground Floor, No. 209, Srimath Anagarika Dharmpala Mawatha, Colombo-07 |
| General Email / Customer-Support Email | reservations_mru@airmauritius.com |
| Contact Number | +230 2077575, +94 11 247 5380 |
| Working Hours | Monday to Friday: 8:30 AM – 5:00 PM |
| Airport Name | Colombo Bandaranaike International Airport |
Visit the Colombo Airport Office Customer Service and Airport Info
If you are already at the airport or need help while traveling, the Air Mauritius Airport Office staff can assist you with anything related to your flight. Whether you are checking in, handling baggage, or sorting out last-minute changes, they are available to assist.
- Airport Name: Colombo Bandaranaike International Airport
- Airport Address: Airport and Aviation Services (Sri Lanka) (Private) Limited, Canada Friendship Rd, Katunayake 11450, Sri Lanka
- Contact Number: +94112264444
- Website: https://www.airport.lk/
- Working Hours: 24 Hours Daily.
Quick Links For Air Mauritius Office Colombo, Sri Lanka Booking, Baggage and Services
Here are a few simple methods for contacting Air Mauritius online:
- Official website: https://www.airmauritius.com/
- Online Check-in: https://www.airmauritius.com/en-in/book-and-manage/check-in-online
- Online Flight Booking / Manage Booking: https://my.airmauritius.com/en-gb/book-and-manage/
- Flight Status: https://www.airmauritius.com/en-in/book-and-manage/manage/flight-status/
- Facebook: https://www.facebook.com/AirMauritius/
- Twitter: https://twitter.com/airmauritius/
- Instagram: https://www.instagram.com/airmauritius/
- YouTube: https://www.youtube.com/user/MyAirMauritius/
What Services Are Offered at the Air Mauritius City Office?
The Air Mauritius Colombo Office offers a wide range of services to help with your travel experience. Here’s what you can expect when you visit:
| Reservation | Check-in | Cancellation & Refunds |
| Baggage Allowances | Membership Programs | Special Help |
| Travel Advisory | Flight Status | Lounge Access |
| Pet Travel Guidelines | Language Assistance | Cargo Services |
| Emergency Travel Services | Travel Accessories | Feedback and Surveys |
| Seat Selection and Upgrades | Meal Preferences and Special Requests | Check-in Assistance |
| Group Reservation | Promotions and Offers | Travel Documentation |
| Travel Insurance | Track Refund | Corporate Travel Services |
| Assistance With Visa and Immigration | Tour Packages | Airport Transfers |
| Lost and Found Services | Travel Itinerary Planning | Travel Alerts and Notifications |
| Travel Vouchers | Gift Cards | Weather Updates |
Book Your Flight
Before finalizing your flight, you can visit the office to ensure you are getting the best deal. The staff will help you choose your seat, inform you of current offers, and assist you with the booking process. They can also explain any extra fees or baggage costs that might apply to your ticket.
Online Check-In Assistance
Online check-in can save you a lot of time, especially if you want to avoid long queues at the airport. When you check in online, you can select your seat, download your boarding pass, and even pay for extra baggage. If you need help with this process, the Air Mauritius Colombo Office representatives are happy to guide you through it.
Cancel and Request a Refund
If you need to cancel your flight for any reason, the city office can help with that too. If your ticket is refundable, they will help you process your refund. The refund process is straightforward, but it is always a good idea to check with the office for any specific requirements.
Seat Upgrades
If you want to enjoy a little extra comfort, the Air Mauritius Office in Colombo can help you upgrade your seat. Premium seats offer more legroom, better recline, and sometimes even access to lounges. If you would like to switch from economy to business or first class, the office can check availability and provide options.
Special Assistance Services
For passengers with special needs, such as those requiring a wheelchair or extra help with boarding, the city office can arrange these services in advance. Just let them know at least 48 hours before your flight so they can make all the necessary arrangements. The office is dedicated to making sure every passenger feels comfortable and supported during their journey.
Air Mauritius Head Office / Headquarters Complete Details
Sometimes, local offices might not be able to resolve every issue, and that’s when you can reach out to the Air Mauritius Head Office. The head office team is there to handle more complicated cases or offer additional support.
| Head Office Address | Air Mauritiu Head Office Located at Air Mauritius Centre, 19th Floor, President John Kennedy Street, Port Louis, Mauritius |
| Phone Number | +230 207 7070 |
| General Email / Customer-Support Email | reservations_mru@airmauritius.com |
| Office Working Hours | 24 Hours |
Loyal flyers can personalize their flight experience by discussing their travel needs with the attendants of the Air Mauritius Colombo Office. For more detailed info, refer to the contact information provided in this digital manual!
Frequently Asked Questions
Yes, there is an Air Mauritius ticketing Office to assist you with all your travel needs. Air Mauritius Colombo Office Address: Ground Floor, No. 209, Srimath Anagarika Dharmpala Mawatha, Colombo-07.
Yes, the city office staff can guide you through the online check-in process, making it quicker and easier.
You can get in touch with the city office by calling, emailing, or visiting in person.
The Air Mauritius Colombo office contact number is +94 11 247 5380.
The Air Mauritius Colombo office provides a range of services, including assistance with booking, changes, cancellations, seat upgrades, online check-in, baggage, special assistance, and more.
Yes, you can inquire about seat upgrades at the office. They will check availability and assist you with any available options.
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